Voice and Data

Logging Faults 2

• Major faults and outages
• Minor faults of change requests

Product Questions 1

• Training or product questions

Accounts and Finance Enquiries 1

• Enquire about an invoice or account usage

3CX Version 18 6

• 3CX Mobility App Training with Jackie AI
• 3CX Soft Phone (PWA) Training with Jackie AI
• 3CX Mobility App Quickstart Guide
• 3CX v18 Mobility Application Setup and Walkthrough
• Setting up the 3CX Web Client

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Deskphones and Cordless Phones 6

• Grandstream GXP2135/GXP2170 Deskphone Quickstart Guide
• Grandstream DP730 Quick Start Guide
• Yealink W59R Rugged Cordless Phone
• Yealink W73H Cordless Phone
• Yealink T43U Desk Phone

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3CX Call Flow Features 1

• Call Queues vs Ring Groups in 3CX

2degrees Network 7

• Activating Mobile Roaming
• Activating a New SIM
• Ordering and Installing a New SIM
• Mobile Phone Compatibility
• Troubleshooting

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