2degrees Network

Activating Mobile Roaming
1 Log a support ticket Roaming is blocked by default for security reasons. If there are users that need international roaming enabled, ask your comp...
Mon, 18 Nov, 2024 at 4:19 PM
Activating a New SIM
1 New SIM Card You should've received a new SIM card from your company admin. 2 Activation SMS You'll receive an SMS on activation day...
Mon, 18 Nov, 2024 at 3:51 PM
Ordering and Installing a New SIM
1 Choosing the right SIM Sharp provides a 3-in-1 SIM card that can be adjusted to fit your phone. The three sizes are: • Standard (25 x 15 x 0.76mm...
Mon, 18 Nov, 2024 at 3:50 PM
Mobile Phone Compatibility
1 Network Requirements Sharp operates mobile services on the award-winning 2degrees mobile network, which provides nationwide coverage. Your device ...
Mon, 18 Nov, 2024 at 4:18 PM
Troubleshooting
1 Mobile Data Issues If you can make calls and texts but your mobile data isn't working, try these steps: Toggle Flight Mode: Turn flight mo...
Mon, 18 Nov, 2024 at 4:25 PM
Accessing Voicemail
1 Access Voicemail From your mobile: Dial 202 (free within New Zealand) From overseas or other phones: Dial +64 22 202 2001 2 Main Menu Opt...
Mon, 18 Nov, 2024 at 4:33 PM
Data Plans
1 Endless Fast Data High-Speed Data: Fast internet access up to your plan limit (5GB, 50GB or 100GB) After Limit: Continue at reduced speed or pu...
Mon, 18 Nov, 2024 at 4:45 PM
Mobile Roaming Charges
International Roaming Overview International roaming is disabled by default on mobile SIMs and must be enabled before travelling overseas. Once roaming ...
Mon, 18 May, 2026 at 12:50 PM