2degrees Network

Activating Mobile Roaming
1 Log a support ticket Roaming is blocked by default for security reasons. If there are users that need international roaming enabled, ask your comp...
Mon, 18 Nov, 2024 at 4:19 PM
Activating a New SIM
1 New SIM Card You should've received a new SIM card from your company admin. 2 Activation SMS You'll receive an SMS on activation day...
Mon, 18 Nov, 2024 at 3:51 PM
Ordering and Installing a New SIM
1 Choosing the right SIM Sharp provides a 3-in-1 SIM card that can be adjusted to fit your phone. The three sizes are: • Standard (25 x 15 x 0.76mm...
Mon, 18 Nov, 2024 at 3:50 PM
Mobile Phone Compatibility
1 Network Requirements Sharp operates mobile services on the award-winning 2degrees mobile network, which provides nationwide coverage. Your device ...
Mon, 18 Nov, 2024 at 4:18 PM
Troubleshooting
1 Mobile Data Issues If you can make calls and texts but your mobile data isn't working, try these steps: Toggle Flight Mode: Turn flight mo...
Mon, 18 Nov, 2024 at 4:25 PM
Accessing Voicemail
1 Access Voicemail From your mobile: Dial 202 (free within New Zealand) From overseas or other phones: Dial +64 22 202 2001 2 Main Menu Opt...
Mon, 18 Nov, 2024 at 4:33 PM
Data Plans
1 Endless Fast Data High-Speed Data: Fast internet access up to your plan limit (5GB, 50GB or 100GB) After Limit: Continue at reduced speed or pu...
Mon, 18 Nov, 2024 at 4:45 PM